Cancellation Policy

Scheduling & Service Times

We schedule cleanings based on availability and route efficiency. While we do our best to accommodate preferred days and times, specific time slots cannot always be guaranteed. Clients will receive confirmation before service.

Changing Service Date or Time

If you need to reschedule or adjust your cleaning appointment, we kindly ask for at least 24 hours’ notice. Requests made with sufficient notice will be accommodated at no additional cost, subject to availability.

Short-Notice Changes

Changes requested with less than 24 hours’ notice may be subject to a rescheduling fee, as we reserve time specifically for your service.

Cancellations

To cancel an appointment, please contact us using one of the methods below. Cancellations made with adequate notice incur no fee. Late cancellations or missed appointments may be subject to a cancellation fee.

Contact for Changes or Cancellation

Phone/Text: 647-600-4020
Email: info@cleanmol.ca

For the fastest response regarding schedule updates, texting is recommended.