Privacy Policy

Effective Date: November 13, 2025

Mrs. CleanMol (“we,” “us,” “our”) is committed to protecting the privacy, security, and confidentiality of personal information collected from our clients, employees, and subcontractors. We comply with the Personal  information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws.

1. Information We Collect

1.1 Client Information

We may collect personal information necessary to provide cleaning services, including name, address, contact details, entry instructions, payment details, service preferences, and before/after photos with consent.

1.2 Employee & Subcontractor Information

We may collect contact details, onboarding records, background checks, banking information, and emergency contacts.

1.3 Website & Online Data

This includes form submissions, cookies, usage data, and IP addresses for security and analytics purposes.

2. How We Use Personal Information

Information is used for scheduling, service delivery, communication, billing, payment processing, quality control, safety, legal compliance, and internal record-keeping. We do not sell, rent, or trade personal information.

3. Storage and Protection of Information

We use secure platforms such as Jobber and Google Workspace, password-protected accounts, restricted access, and confidentiality agreements to protect personal data.

4. Sharing of Information

Information may be shared with service providers such as scheduling systems, payment processors, and assigned cleaners, or as required by law.

5. Consent

By using our services, clients consent to the collection and use of personal information as outlined in this policy. Consent may be withdrawn subject to legal requirements.

6. Client Rights

Clients may request access, correction, or deletion of their personal information by contacting us.

7. Retention of Information

Information is retained only as long as necessary for legal, tax, and operational purposes.

8. Staff Responsibilities

All employees and subcontractors must follow privacy, confidentiality, and data protection policies.

9. Policy Updates

This Privacy Policy may be updated periodically. The effective date will be revised accordingly.

10. Contact Information

Mrs. CleanMol
Email: info@cleanmol.ca
Phone: 647-600-4020
Website: cleanmol.ca